Please carefully review your order information prior to finalizing your purchase. Double-check your name, address, and contents within your order. If incorrect address has been entered please reach out to us within 8 business hours to have it updated. If incorrect address was entered and return to us, we will send an invoice for a new shipping label.

If you received a defective product upon delivery, a replacement will be sent upon request. Replacements will take 4-7 business days and will be sent out accordingly.

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We don't refund the money for an order if:

- Your order has already been sent, but you decided to refuse the purchase;
- More than 30 days have passed since you received your order;
- You have left invalid recipient information;
- Order/product was not delivered due to unforeseen circumstances which neither of the parties could have foreseen and influenced their elimination.

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We will only replace an item if it is defective or incorrect. To request an exchange, please contact us by e-mail :  carlosarts.co@gmail.com
We would like to remind our customers to please read the product description of the item you are purchasing as processing times will vary. We provide two worldwide shipping options: first-class delivery and expedited shipping.

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You agree to pay the price for the merchandise in your order at the time you submitted your order and the delivery fees for the shipping service you select. 

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We reserve the right to accept, decline or cancel your order for any reason.

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